In the past 10 years, we've seen more change
and innovation efforts fail than succeed.

In the past 10 years, we've seen more change and innovation efforts fail than succeed.

What makes the difference?

We bring the right people to the table to facilitate the right conversation.

We leverage our team's multidisciplinary expertise

We convene the right people at the right time

Founded by an MIT lecturer in negotiation & confict management, our team draws on the best of recent research in negotiation, multi-stakeholder confict, and power dynamics.

We're behavioral science researchers deeply passionate about understanding how systems and humans interact.

We specialize in workshop facilitation & coalition building, designing powerful sessions to deliver on your challenge or opportunity.

We're experts in qualitative research, with decades of collective experience in gathering and decoding data that matters.

We convene the right
people at the right time

We convene the right people at the right time

Internal experts are consulted on their expertise and knowledge of past efforts and barriers.

Subject matter experts from our network are recruited to bring insights from their field to co-design sessions.

Surrounding stakeholders are engaged in preparing for each engagement.

The Human Factor team remains consistent, providing structure, analytical support, and expertise in mediation and innovation.

We facilitate effective engagements in varied
contexts

We facilitate effective
engagements in varied contexts

We facilitate effective engagements in varied
contexts

In-person co-design sessions where stakeholders have strong competing interests.

Hybrid sessions where in-person teams meet virtually with stakeholders that have very limited availability.

Highly regulated environments where methods are limited by policy or security.

Individual interviews where hard-to-articulate needs from resistant stakeholders must be gathered.

We recruit a diverse range
of stakeholders from our
network

We recruit a diverse range
of stakeholders from our network

We recruit a diverse range of stakeholders from our network

We recruit a diverse range
of stakeholders from our
network

Regulatory bodies
Engineering teams
Communities & companies in dispute over resources
Civilians without access to the internet
Unconventional thinkers & rulebreakers
Transplant surgeons
Federal government & civil servants
The nation's top drone manufacturers
Former non-profit leader
Owner/operator in farming
Air traffic management

Regulatory bodies
Engineering teams
Communities & companies in dispute over resources
Civilians without access to the internet
Unconventional thinkers & rulebreakers
Transplant surgeons
Federal government & civil servants
The nation's top drone manufacturers
Former non-profit leader
Owner/operator in farming
Air traffic management

Researchers from leading universities
Hostage negotiators
National security strategists
Behavioral scientists
Child psychologist
Retired military
Screenwriter
Expert in aerospace
Experts in public relations & crisis management
High school educators
Former leader of a consumer product company
Emergency response & first responders

Researchers from leading universities
Hostage negotiators
National security strategists
Behavioral scientists
Child psychologist
Retired military
Screenwriter
Expert in aerospace
Experts in public relations & crisis management
High school educators
Former leader of a consumer product company
Emergency response & first responders